With the strategy of civil aviation strengthening the country as a main guide, Hainan Airlines will be accelerating international distribution, and putting its efforts into creating an airline company at the forefront of the world in terms of scale and operational performance.
Hainan Airlines follows the service concept of “Treating Passengers the Eastern Way”, and promotes the concept of “Treating the Passenger with Respect”. Starting with satisfying the customers’ innermost needs, creating a brand new flying experience, changing passengers’ expectations, Hainan Airlines is determined to become a world class airline enterprise of the Chinese nation and a world class airline brand.
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